Who we are
We’re Six Figure Solutions, a company on a mission to champion and strengthen creativity. In order to make our work happen, we work with and collect personal data about customers, partners and all those who make what we do possible.
We’d like to tell you about what we do which will help you understand why we collect your data, how we use it, what we do to keep it safe and your rights about how we process your data. If you have any further information about it, please contact seth@6figuresound.com – we’d be delighted to help
Six Figure Solutions is registered as a Data Controller under our full name of ‘Six Figure Solutions Ltd.’, number ZB709526. We are a registered company in England and Wales: number 14932535.
What is personal data
Personal data is any data about, or that identifies you, the individual. Personal data can vary in its nature and consists of:
- Contact data e.g. name, contact details (email, phone, address etc)
- Personal data eg date of birth, gender, ethnicity etc
- Financial e.g. account details, credit/debit card details, financial transactions
- Social e.g. criminal, professional status (job title, salary etc), social networking, relationships, communications
What personal data do we collect
When you engage with us we may collect information about you. This may include any of the examples above, why you are interested in Six Figure Solutions, interactions you have had with us and other information relating to you personally which you may choose to provide to us.
Data protection law recognises that certain types of personal information are more sensitive. This is known as ‘sensitive’ or ‘special category’ personal information and covers information revealing racial or ethnic origin, religious or philosophical beliefs and political opinions, trade union membership, genetic or biometric data, information concerning health or data concerning a person’s sex life or sexual orientation.
Sensitive information will only be collected where necessary, when we may need to understand more about your background to support the monitoring of the effectiveness of our programmes. Clear notices will be provided at the time we collect this information, stating what information is needed, and why and which parts are optional.
With your explicit consent, we may also collect sensitive personal information if you choose to tell us about your experiences for use in research or a case study.
Why we collect personal data and how we use it
Six Figure Solutions offers a range of creative services to a wide demographic of people at our studio facility (Burghfield Recording Studio) where we deliver recording sessions, audio post-production, writing sessions, consultations and video production. We can occasionally be found at off-site events such as film shoots, live concerts and communal days.
We collect data in order to administer, deliver and monitor our services and support to customers and partners, to support our campaigns, respond to enquiries, and to meet our contractual and legal obligations.
How we collect personal data
Direct from the individual
Six Figure Solutions collects data directly from individuals (e.g. customers, partners, current and potential employees, etc) and those with parental/guardian responsibility for a young person.
When information is collected, we will explain what it is for and be clear about elements that are optional.
Third parties and external sources
Where data is collected from an external source (i.e. not directly from the individual) and is to be held or used beyond the specific activity or event, we will notify the individual that we have obtained their data, how we intend to use it, and if required, capture consent to market projects, opportunities and our services in the future.
Using media content (photo, video and audio content)
To help promote the value of our work Six Figure Solutions take a range of photographic, video and audio content. Photos, videos and audio content may be used by Six Figure Solutions, or by our event partner(s) (including funders) and member organisations on websites, social media, promotional materials, publications, press releases or other illustrations of our work.
We will ask for consent from individuals that will be used in photos where they may be identifiable. Where the individual is under the age of 18 or a vulnerable adult we will seek consent of the parent/guardian. Consent can be withdrawn at any time (see ‘Withdrawing your consent’ section). If consent is withdrawn we will stop using the photos/videos/audio content for future purposes but may not be able to retract publications already in the public domain.
How you can withdraw your consent
Six Figure Solutions capture consent for a number of its activities (identified above ‘How we use personal data’).
Consent can be withdrawn at any point by:
- Unsubscribing from an email or newsletter
- By contacting seth@6figuresound.com
Customers and partners participating in a programme can withdraw their consent at any point by contacting us; however this may impact their ability to fully participate in the programme.
How we store and secure data
Securing personal data
Six Figure Solutions take its responsibility to protect personal data seriously. We ensure that our data is held securely within our main database and on our network. We use a range of tools and technologies to capture, process and store data securely. Only authorised employees and partners (employability programme), and those who process data on our behalf (e.g. software suppliers) have access to data. Six Figure Solutions has a strict Data Protection Policy and data sharing agreements in place to ensure that appropriate processes, procedures and best practice is in place to protect personal data. Only the data that is necessary to perform the task is accessed and processed.
Transferring data overseas
Six Figure Solutions uses a range of methods to capture data (e.g. paper, online etc). Online methods used to capture data may be carried out using data capture forms from a third-party platform. When looking at potential tools and software, Six Figure Solutions ensures that as far as feasibly possible, data is stored within the UK or the European Economic Area (EEA). The GDPR requires special measures to be put in place where data is transferred outside of the UK or the EEA. Where the provider has multiple data servers (inside and outside of the UK and/or EEA), and where there may be potential for the data to be transferred between locations, we ensure that appropriate safeguards (e.g. Standard Contract Clauses) are in place to protect the data and ensure that the provider is compliant with the GDPR and that appropriate security measures are in place.
How we share personal data
Six Figure Solutions does not sell any personal data that we hold. Six Figure Solutions shares personal data with the following parties:
- HMRC and other organisations for the performance of employee contracts
- Social Services, emergency services, the Health and Safety executive, local authorities and the police in the event of an emergency or in the event of a safeguarding issue (e.g. there is a risk to the safety of a young person or any other party) or to law enforcement agencies for the prevention and detection of crime
- Where we have a legal or regulatory obligation we will share data/information with the police, law enforcement agencies, the Government and statutory agencies or any other necessary parties
- The Disclosure and Barring Service (DBS) for the purposes of verifying suitability of those working with children and young people
How long do we keep personal data?
Six Figure Solutions will only store your data for as long as necessary and in line with the original purpose(s) that it was collected. Six Figure Solutions collect, store and process personal data in line with our Data Protection Policy and have strict retention schedules outlined and adhered to in our Data Retention Policy. Six Figure Solutions also comply with its legal obligations to keep certain data for a period of time (e.g. financial transactions).
How we use cookies
What is a cookie?
Cookies are small text files that are placed on to your device (computer, smart phone etc) when you first visit a website which monitors interactions with the site.
How do Six Figure Solutions use cookies?
Six Figure Solutions use cookies – technology to monitor interactions with our website (e.g. what pages you visit, services you interact with etc). We use this information to continually improve our website and to keep our content relevant.
How to reject cookies
Six Figure Solutions’ website allows uses to reject cookies on their first visit to our website. Six Figure Solutions have a legal obligation to enable users to accept (e.g. consent) to Six Figure Solutions using cookies to monitor their interactions with the site or reject them.
You can block our cookies altogether by selecting the appropriate settings in your browser. However, it is important to remember that this may impact your use of the full functionality on our website. For further information on blocking cookies visit www.aboutcookies.org
Third party cookies on Six Figure Solutions’ website
When visiting a page that has content embedded within it (e.g. YouTube etc), you may be presented with cookies from those sites. You are advised to check the third party websites for more information about how they use cookies and/or your data.
Your rights
Individuals who we collect, process and store personal data about have a number of rights under the GDPR (General Data Protection Regulations) which include:
- The right to request a copy of the data that Six Figure Solutions hold about them
- The right to prevent processing for the purpose of direct marketing and profiling
- The right to be forgotten
- The right to have data rectified/updated
Accessing your data
You are entitled to make a request to gain access to a copy of the data we hold and to find out how we use your data.
You may make a request at any time by contacting seth@6figuresound.com. Your request will be processed free of charge. In the event of repeated/excessive requests Six Figure Solutions reserve the right to charge a fee.
When making a request, we will verify that you are who you say you are by checking appropriate forms of identification.
Personalisation and profiling
In order to make our communications relevant, Six Figure Solutions may capture the preferences and interest of individuals to personalise what we send to you.
We may target particular opportunities based on information provided, for example where relevant, geographically.
You have the right to object to Six Figure Solutions using your data for the purposes of direct marketing and profiling. Where prior consent has been given, you have the right to withdraw your consent.
The right to be forgotten
If you no longer wish for Six Figure Solutions to store and process your data, you have the right to request that it be deleted. You can request this verbally or in writing and we will respond within one month of the request.
Under the GDPR Six Figure Solutions must respond to a request to have your data erased, however there are circumstances where we will be unable to erase data due to other obligations. For example:
- Where there are financial transactions on your record (where part of the data must be kept for a set period of time). In this instance, we will keep the data that must be held for financial and audit purposes and will erase all data not required for this purpose
- Where there has been a disciplinary/safeguarding issue etc
Full details and an explanation of our decision will be communicated to you.
The right to rectification
Individuals about whom we collect, process and store data have the right to have inaccurate data rectified or incomplete data completed.
If your data is inaccurate or incomplete, you have the right to request that we rectify it. Six Figure Solutions will respond to a request within one month of receipt. However, in certain circumstances we reserve the right to refuse a request (e.g. where there has been a disciplinary or safeguarding issue and the recorded information is a record of findings of an investigation).
Complaints
If you have any concerns or questions about your data, the information contained within this notice or our Data Protection Policy, or you wish to make a complaint please contact seth@6figuresound.com
If you are dissatisfied, or if you believe your data has been processed in a way that is not compliant with the GDPR, you have the right to complain to the Information Commissioners Office (ICO) by visiting their website or by calling 0303 123 1113.